When you install the App, we are automatically able to access certain types of information from your Shopify account. Below given is the list of Permissions we take about your store and its information and products.
We are collecting basic information from a store like Store Name, Address, Contact Email, Support Email, Phone No, Shopify Plan etc. This information shall be used to send a notification email to the store owner whenever there is a process completion or some error in the product data feed.
We use this personally identifiable information of store owner to have effective communication related to different processes on our app. We never send any promotional emails related to cross selling of our services or launching of any other service that is not in the scope of this app.
However, we do send emails related to updates launched, bug fixes, updates in the documentation and any other change that may affect their utility of this app.
These permissions allow us to read the product information like product Title, Description, Images, Prices, Barcode and SKUs, Variants and their details, etc... However, this permission does not get us access to any Personally Identifiable Information of any individual.
We do not even request or process any personally Identifiable information of customers placing order on the Shopify store. So, no question arises of sharing this information with anybody or entity.
As we are not processing any information of any individual other than Shopify Store owner. Whenever merchant un-installs the app, we remove their product information and the personal information of the store from our servers within 14 days. So, if any Store owner wishes to remove their personal information, they will have to remove the app.
When you place an order through the Site, we will maintain your question and Personally Identifiable Information for our records unless and until you ask us to delete this information or you process the deleting the request yourself from the app’s interface.
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at support at awesome store apps dot com.